An issue that affecting several of our secure Defender flash drive models will cause the client to lock up during initialization, preventing the user from accessing the log in screen. This issue is primarily affecting Defender Basic users, but may also occur on other Defender models if they are running out-dated versions of the KDM client application. In order to resolve this issue, please make sure your Defender is updated with the latest client version.
Get the latest KDM client version for your device here: https://kanguru.zendesk.com/forums/20880463
Last updated - 06/16/2014 at 13:55 EST