As of March 21, 2013, all encrypted devices (Defender product line) will include a 30-day BitDefender antivirus license and not a free 1 year BitDefender AV license.
If you purchased a device prior to March 20, 2013 and did not receive a free 1 year license during the device setup wizard process, please open a support ticket at https://kanguru.zendesk.com/tickets/new
Please make sure to provide the email address used to register the AV on the Kanguru Defender device, Purchase date and order number.
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