Provision Drives to KRMC Hosted Using UKLA

This section only applies if your Defender devices are being managed locally with the Universal Kanguru Local Administrator (UKLA) application and you want to use KRMC Hosted to manage your device remotely. If your devices are currently in the possession of the end users, they will have to be returned to the UKLA administrator. Contact the device end users and advise them to back up their data and return their devices to the UKLA administrator. For this document, we will assume that you are the UKLA administrator.

1. Connect your devices to your computer and launch UKLA. Note: All connected Defender devices should be the same model (e.g., Elite30, Elite300, 3000). Although UKLA is capable of configuring multiple devices simultaneously, it is unable to configure more than one model type at a time. For example, it is possible to configure five Defender Elite 300s and then configure five Defender 3000s afterwards, but you cannot configure five Defender Elite 300s and five Defender 3000s at the same time.

2. Once you have logged into UKLA, select the device model type from drop-down menu located at the top of the Device Grid. Note: Make sure you select the “Cloud” version, and not “Enterprise”.

 

3. Make sure all of your devices are selected in the Device Grid and then click on General Settings in the navigation menu. Under the Reset & Disable tab, click on Reset All.

 

4. Once your devices have been reset, you can configure them to work with KRMC Hosted. Click on KRMC in the navigation menu on the left. Under the Status tab, click on the Enable radio button.

5. Once Enable is selected, you will be able to enter your KRMC Hosted Account ID. Make sure all of your devices are selected in the Device Grid and enter your KRMC Hosted Account ID in the appropriate field. Note: Click on the checkbox next to “Suspend device access when communication with KRMC Hosted server is interrupted or not available” if you want to prevent the device user from being able to login to their drive when the device is not able to communicate with KRMC Hosted (e.g., no network connection).

 

6. Click on the Save Settings to Selected Devices button.

Your devices have now been configured and registered for use with your KRMC Hosted account. Repeat these instructions for each Defender model type in your possession, until all devices have been registered with your KRMC Hosted account.

For more information on KRMC Hosted, please refer to the User Manual located at HERE.