The Messages page displays all messages from Kanguru to your KRMC Hosted account. Note: Basic KRMC Hosted Accounts will not have access to the Messages Page. These messages range from important updates to KRMC Hosted to Kanguru news. All messages displayed on this page are able to be exported using the Export option at the top left of the page. If you want to export more then what is displayed on your screen, make sure to select the check box on the column title bar.
Messages have two statuses in Read or Unread. If a message is unread there will be an indicator next to or on top of the message. Messages do not auto-mark turn to the unread status if you select the message and you will need to select the button “Mark Read” next to each message. If you want to undo marking a message as read or unread, you can use the button to the right of the message. Alternatively, you can use the check boxes to the left of each message to select one or more messages and mark as either “Unread” or “Mark Read”.
You will be notified of new messages once you log into KRMC Hosted by looking at the top right of the screen. If the Message icon has a red circle on it then there is an unread message waiting for you. The red circle should contain a number inside indicating how many unread messages you currently have waiting. For more information on the icons at the top right of the screen, please refer to Account Activity Icons.
Note: If you select the Message icon then click out of the windows, the indicator that tells you messages are waiting will disappear. This will reappear to you when you go to your next page.
For more information on KRMC Hosted, please refer to the User Manual located at HERE.
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