KRMC Hosted - Admin Management Page - Admins - Change Super Administrator

KRMC only has one Super Administrator (SA) account.  With that said, there are options available if needed to change the account that is considered the SA account. Note: You must be logged in as the SA in order to change the SA.

Method 1: Change to Super Administrator

1. If you have a Regular Administrator (RA) that you are looking to prompt to the SA level, you can select the option “Change to Super Administrator” that is associated for that RA account. 

2. Once selected, you will receive a popup asking for you to confirm that you would like to make this RA the new SA.  If you select “Update and Save”, your RA account will be converted to be the new SA and the original SA will be converted to be an RA.

Method 2: Change Super Administrator

1. If you are looking to change the SA account to an email currently not associated with an RA or Auditor account, you can use the option “Change Super Administrator” that is associated with your SA account.

2. Once you select this option you will be presented with a display stating “This functionality will either upgrade an existing user to Super Administrator or create a new Super Administrator. If an existing account is used, the current SA will take the role of the switched user.  Once this change is done, you will be logged out of KRMC.”.

3. You will need to add the email address that you would like to use as the new SA.  Note: If you are choosing a new account to be the SA, the new account will use the same account password as the original SA.  This password can be changed with a password reset if you would like.

Note: You can also use Method 2 by selecting you Account Icon at the top right of the screen and select “Change Super Administrator”.

Method 3:  Edit Admin Information

1. If you are logged into KRMC as the SA you can use the option Edit Admin Information on the SA account to change the account first name, last name, and email address.  Note: Using this method is not recommended if you are looking to use an email address associated with a different account.  If you are looking to perform that, we would recommend either Method 1 or Method 2.

For more information on KRMC Hosted, please refer to the User Manual located at HERE.