Devices that have not been seen by the KRMC Hosted server for at least 18 months can be Parked. Parking a device will temporarily exclude it from normal KRMC Hosted activity without removing the device from the account. When a device is parked from KRMC Hosted it will not be assigned new licenses, nor will it be remotely manageable but all actions and logs associated with the device will be retained. Any licenses assigned to the drive when it is parked will be lost. Parking a device requires the consumption of one parking license. Devices in this state are moved to the parked list within the Device Page. Parking a device is recommended if there is a possibility that the device will be managed again in the future.
If there is no possibility that the device will be managed in the future then you should consider deleting the device instead of parking it.
Caution! If you want to park a device but you need to verify the device’s serial number, DO NOT run KDM to find the serial number. Running KDM could make the device seen by the KRMC Hosted server, in which case the device will no longer be valid for parking. Please use the Kanguru Serial Number Display Tool to obtain the serial number. The Serial Number Display Tool can be downloaded HERE.
Clicking the Park button will display the Park Device dialogue in the Device Activity list.
You can specify how you want the parked device to behave:
| Park and Allow Use | Parks the device from KRMC Hosted but allows the user to continue using the device as normal. |
| Park and Disable | Parks the device from KRMC Hosted and prevents the device from being used. The device user is not able to login to a disabled device. |
| Park, Disable and Delete all data | Parks the devices from KRMC Hosted, deletes all data from the device and prevents the device from being used. |
| Park | Parks the device from KRMC Hosted using the settings selected above. |
| Cancel | The park action is canceled. |
Note: SA and Administrators can park drives if they have the permission "Can Park Drives from KRMC" located under Advanced Account Abilities. For more information on Admin permissions, please look at Edit Admin Permissions.
For more information on KRMC Hosted, please refer to the User Manual located at HERE.
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