KanguruClone HD returns "SRC 5000" error message

My KanguruClone HD is returning a "SRC 5000" error message.

The KanguruClone HD generally returns a "SRC 5000" error when one or more of your hard drives is faulty and the machine cannot read it properly. Try another hard drive and see if you get the same error.

If this error continues to happen with multiple known good hard drives please contact Kanguru Technical Support at 508-376-4245.