Product Warranty Information

Kanguru Solutions' Comprehensive Warranty and RMA Information

Coverage: Kanguru Solutions warrants product to be free from defects in materials and workmanship for the warranty period. This non-transferable, limited warranty is only to you, the first end-user Purchaser. All product warranties begin on the date of purchase.

RMA: Within 30-days Kanguru Solutions will pay for ground shipping both ways. After 30-days, customer is pays shipping to send product to Kanguru Solutions and Kanguru pays for ground shipping back to the customer for 1-year from the date of purchase. After 1-year, customer pays all shipping costs. For products covered by Kanguru's warranty, customer will not be charged for evaluation, parts or labor during the warranty period. After the warranty period expires, customer will pay an evaluation fee and any cost of repair or replacement of parts.

Exclusions: Excluded is damage caused by accident, misuse, abuse, exposure of media to excess magnetic fields, or external environmental causes. Clearance items may not carry full warranty.

Remedies: Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Kanguru Solution 's sole option and expense.

The above is Kanguru Solution's entire obligation to you under this warranty. IN NO EVENT SHALL KANGURU SOLUIONS BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, USE, OR PROFITS, EVEN IF KANGURU SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Kanguru Solution's liability exceed the original purchase price of the drive or media disk in question. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.