USB Duplicator Displaying Incorrect Number of Bays

The LCD screen is not displaying the correct number of bays

Please reboot the system. Upon boot up, you may need to wait for up to 5 minutes for all boards to register. Boot time depends on the size of your USB duplicator.

The proper boot up format in the top right of the LCD screen should read "1 / <Total Number of Boards>." For example, a 9 target USB duplicator will read as "1 / 2" since there are two bays.

If this problem continues, please contact Kanguru Solutions Technical Support at 508-376-4245, option 2.