1 to 1 Kanguru DVD Duplicator showing error message, "No Writers Enabled"

My 1 to 1 Kanguru DVD Duplicator is showing the following error message, "No Writers Enabled".

Please check that the USB Connection setting is not turned On. While USB Connection is enabled on a 1 to 1 Duplicator, the writer drive is disabled on the Duplicator so that it can be controlled by a PC via USB connection. To stop receiving this error message, please navigate to the USB Connection setting in the Duplicator's menu and turn it Off.

If USB Connection is Off and you are still seeing the "No Writers Enabled" error message, then please contact Kanguru Technical Support at: 508-376-4245