If you are logging into KRMC for the first time, you will be required to complete some initial setup and configuration of your KRMC. This will only have to be done once by the Super Administrator (SA), the first time they login.
- Open your web browser. The site is best viewed by using the latest version of Microsoft Edge, Mozilla Firefox, Google Chrome, Brave, Safari, or Opera.
- Once you have the web browser open, you can use either of these methods to navigate to the login page:
- The first time that you log into KRMC, they will be greeted with a Welcome screen. Click on the BEGIN button to proceed with initial setup and configuration.
- On the next screen you will be prompted to create an Administrative Password. The Administrative Password must conform to the default security parameters. Enter and then re-enter an Administrative Password and then click on the Save & Continue button. Note: The password must be a minimum of 8 characters, with at least 1 upper case letter and 1 number.
- Define a Global Device Settings and then click on the Save & Continue button. All managed drives registered with KRMC will be automatically configured with these security policy settings.
Note: The Administrator can modify the Global Device Settings at any time by navigating to Settings >Global Device Settings.
|Change Password at Next Login - If selected, the user will have to change their password the next time they successfully login to their device.
|Password Length (8 - 15 characters) – The mandatory minimum number of characters a password must contain to be valid.
|Expiration Frequency (none, 30, 60, 90, 180, 360 days) – How often the system will force the user to change their user password.
|Minimum Uppercase/Lowercase/symbols/Numbers (0 - 5) – The minimum number of upper- and lower-case letters, symbols and digits a valid password must contain.
|Enforced Password History - The number of previously used passwords that may not be accepted as your current password. A higher number discourages users from alternating between several common passwords.
|Login Attempts Allowed (3 – 15 attempts) - The number of times a user can incorrectly enter their password when attempting to login to the drive. A warning message will appear to inform the user when they have one attempt remaining.
|After Login Attempt Used
|Format Device - The device will automatically format itself if the user exceeds the number of allowed password retries. This will erase all admin settings and user data stored on the device and reset the device to the factory default settings.
|Timeout - The device will automatically activate a timeout period if the user exceeds the number of allowed password retries. The user will have to wait for the timeout period to pass before they are allowed to attempt entering a password again.
|Disable Device - The device will become disabled if the user exceeds the number of allowed password retries. The device user will be unable to login to their device or access the device’s secure partition again until it is enabled by an ‘Enable Device’ remote action.
|Timeout Value (1 Min, 2 Min, 5 Min, 10 Min, 30 Min) - How long the timeout period is. If the user exceeds the set number of password retries, the user will have to wait this long before they are allowed to enter a password again.
|Allow offline access (Unlimited, 1-100 Logins) - If unselected, the device user will not be able to login to access the device’s secure partition if the computer the device is connected to does not have internet access. When selected, the device user will be able to access the device’s secure partition when there is no internet access. The number of logins on computers without internet access can be set as 1 login up to 100 logins. If “Unlimited” is selected, the device user will always be able to login to the device, regardless of internet access.
|The Self-Service Password Management feature allows the user to reset their own login password for a managed Defender device. Users must register an email address so that a password reset e-mail can be sent to the user.
|Enable and Force - Enable SSPM and force the user to register an e-mail the next time they use their device.
|Enable But Defer - Enable SSPM but allow the user to register an e-mail at a later time.
|Disable - Disable SSPM, preventing users from resetting the password on their device. If the user forgets their password, the only method of recovery is for the device administrator to create a ‘Change User Password’ action for the device.
|This option allows you to enable or disable the On-Board Browser (OBB) application on the Defender device. Note: This can only be set for user devices running KDM client version 126.96.36.199 and later.
|Enable/Disable AV– This option allows you to enable or disable the Anti-Virus (AV) application on the Defender device. Note: This can only be set for user devices running KDM client version 188.8.131.52 and later. If you Enable AV, you are then able to determine how the real-time scan works. You have three options:
|Enable Real-Time Scan – Real-Time Scanning is enabled however the user scan disabled this at their choosing.
|Disable Real-Time Scan - Real-Time Scanning is disabled and the user is unable to enable it.
|Force Real-Time Scan - Real-Time Scanning is enabled and the user is unable to disable it.
- Enter your contact information (name, email, and employee ID if applicable) and then click on the Save & Continue button. This email address will be what you enter during subsequent logins.
Once you have completed the initial setup and configuration, you will be directed to the KRMC dashboard.