Two Factor Authentication (2FA) can be enabled or changed on individual KRMC accounts if you are logged into KRMC as the Super Administrator (SA). Note: 2FA is only available to KRMC Cloud Pro accounts.
Once logged into KRMC, you will need to navigate to Admins/Users and select either the administrator or auditor that you are looking to enable 2FA for.
After locating the account you are looking to enable 2FA on, select “Edit Admin” (if an administrator) or “Edit” (if an auditor).
For more information on the option Edit Admin, please click HERE.
For more information on editing an auditor, please click HERE.
Make sure the option “Use 2 Factor Authentication for Login” is selected, then select Email, and press the UPDATE button. Note: If 2FA is being forced on all KRMC accounts, you will be unable to unchecked the box. For more information on this option, please click HERE.
You will receive an email with a verification code that will need to be entered into the designated field on KRMC.
After the code has been entered, select the VERIFY button. You will know that the 2FA setup has been completed as you will receive a message on KRMC stating “Administrator Updated”.
For logging into KRMC when 2FA is enable, please click HERE.