Two factor authentication (2FA) is a feature that extends an additional layer of security which prevents unauthorized users from logging into KRMC Cloud. At this time KRMC supports 2FA in forms of email and Google Authenticator. For more information on 2FA, please click HERE. Note: 2FA is only available to KRMC Cloud Pro accounts.
When 2FA has been enabled, after signing into KRMC with your password (or sign in with SAML), you are directed to an authentication page based on the method of 2FA selected for that account.
If utilizing the email form of 2FA, an authentication code is automatically generated and sent by email to the administrator.
The administrator must copy the authentication code from the email into the ‘Authentication Code’ field and then click on the Verify button. Note: Authentication codes are only valid for 30 minutes after they have been generated. If your code has expired, then click the Resend Code button and a fresh authentication code will be sent by email.
If you are utilizing the Google Authenticator form of 2FA, you will need to open your Google Authenticator Application on your Smart Device and enter the code provided. After entering the code, click on the Verify button.
Once the authentication code has been validated, the administrator will be logged into the web console.